Heroes of Dracania,
Since the end of December 2024, some of the players are experiencing errors when starting the game, due to a certain issue that affects the Certificate Signing process for the game client. That is due to a technical issue from our operation system.
If you come across errors saying ‘Failed to verify the signature of a downloaded file!’ and ‘Error 35’. Please follow the instructions below in order to fix the issue:
- Uninstall the game from your system (make sure you closed all the client instances before). Preferably, use the game Uninstaller, usually located at C:\Program Files (x86)\Drakensang Online.
- Delete the DSOClient folder from the Temp folder. To locate it, press Win + R, type %temp% and press enter, then delete the DSOClient folder.
- Make sure to delete the DSOClient folder from the Recycle Bin, too.
- Follow the instructions in this provided link to manually download and install the certificates.
- Download and install the game from the Official Website.
We are actively resolving this issue, thank you for your patience and understanding!
Your Drakensang Online Team